Privacy Policy

TOV VP Radiator (Mario trademark) respects your privacy and strives to be transparent about the processing of personal data.

1. General Provisions

This Privacy Policy (hereinafter referred to as the "Policy") describes how the Limited Liability Company "Production Enterprise Radiator" (TOV VP Radiator, EDRPOU 39082138, Mario trademark; hereinafter referred to as the "Company", "we") collects, processes and protects the personal data of natural persons (hereinafter referred to as "users", "you") who visit our website www.mario.ua or contact us by any other means.

We comply with the requirements of the Law of Ukraine "On Personal Data Protection" No. 2297-VI dated 01.06.2010 and the relevant provisions of EU legislation (GDPR, Regulation 2016/679), where applicable.

2. Personal Data Controller

The personal data controller is:

TOV VP Radiator (Mario trademark)
Registered address: 4-V Sosonske Highway, Lityn urban-type settlement, Vinnytsia Oblast, 22300, Ukraine
EDRPOU: 39082138
Email: ok@mario.ua
Website: www.mario.ua

For any questions regarding the processing of personal data, please contact: ok@mario.ua.

3. What Data We Collect

We may collect the following categories of personal data:

• Contact data: first name, last name, telephone number, email address — when you fill in the feedback form or the order form, or subscribe to news.
• Technical data: IP address, browser type, operating system, pages visited, time and duration of viewing — collected automatically through cookies and analytics.
• Inquiry data: the content of your message, product inquiry, delivery address — if you have provided them yourself in a form.
• Partner data: company name, position, company details — for the conclusion of a dealer or partnership agreement.

We do not collect data on racial or ethnic origin, health status, biometric or genetic data, or any other "special categories" of personal data.

4. Purpose and Legal Basis of Processing

We process your data for the following purposes:

5. Data Retention Period

We retain personal data for as long as necessary to achieve the purpose for which they were collected:

• Inquiry form data — up to 3 years from the date of the last contact or for the duration of the limitation period.
• Contract data — for the term of the contract and 5 years after its expiry (accounting requirements).
• Cookies and analytics — in accordance with the terms of the analytics provider (usually 12–26 months).
• Marketing subscription data — until the subscription is cancelled or consent is withdrawn.

Upon expiry of the relevant period, the data are irreversibly deleted or anonymised.

6. To Whom We Transfer Data

We do not sell your personal data to third parties. Data may be transferred to:

• IT service providers (hosting, CRM, email newsletters) that act as data processors on the basis of contracts and comply with legal requirements.
• Carriers and logistics companies — only to the extent necessary for the delivery of an order.
• Public authorities — where required by law (for example, at the request of a court or law enforcement authorities).
• Authorised Mario dealers — only if you have given your consent or have contacted us regarding the purchase of products through a dealer.

7. Cookies

Our website uses cookies — small text files stored on your device. We use:

• Strictly necessary cookies — required for the operation of the website (session, security). They do not require consent.
• Analytics cookies (for example, Google Analytics) — help us understand how users interact with the website. They require your consent.
• Marketing cookies — for displaying relevant advertising. They require your consent.

You can manage your cookie settings through the cookie banner on your first visit to the website or through your browser settings. Refusing analytics cookies will not affect the core functionality of the website.

8. Your Rights

In accordance with applicable legislation, you have the following rights:

• Right of access — to obtain confirmation as to whether your data are being processed, and a copy of such data.
• Right to rectification — to request the correction of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten") — to request the deletion of data where there are no legal grounds for their further processing.
• Right to restriction of processing — to request the suspension of processing in certain cases.
• Right to object — to object to processing based on legitimate interest or for direct marketing purposes.
• Right to data portability — to receive your data in a structured format.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please send a request to ok@mario.ua. We will respond within 30 days.

If you believe that your rights have been violated, you have the right to lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights (ombudsman.gov.ua).

9. Data Protection

We take organisational and technical measures to protect personal data against unauthorised access, alteration, disclosure or destruction: connection encryption (HTTPS/TLS), restricted staff access, regular software updates and security monitoring.

In the event of a data breach that may pose a risk to your rights, we will notify the competent supervisory authority and you personally within the time limits established by law.

10. Minors

Our website is not intended for persons under 16 years of age. We do not knowingly collect personal data of children. If you believe that we have inadvertently received a child's data, please notify us at ok@mario.ua, and we will delete such data immediately.

11. Changes to the Policy

We may update this Policy from time to time. The current version is always available on this page, together with the date of the last update. If the changes materially affect your rights, we will additionally notify you by email (if we have your address) or via a banner on the website.

12. Contact Information

For all questions regarding this Policy or the processing of personal data, please contact:

TOV VP Radiator (Mario)
EDRPOU: 39082138
Address: 4-V Sosonske Highway, Lityn urban-type settlement, Vinnytsia Oblast, 22300, Ukraine
Email: ok@mario.ua
Website: www.mario.ua